WED PM Update: Republicans grill Frostman over unemployment insurance problems

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From WisPolitics.com ...
-- DWD Secretary Caleb Frostman today pushed back on criticism that his agency should've more quickly expanded call center hours for those applying for unemployment, telling a Senate committee it previously didn't have the staff needed for a more robust operation.
Frostman also told the Senate Committee on Labor and Regulatory Reform an antiquated computer system has hampered efforts because it can't simultaneously handle accepting new claims and processing payments. Instead, the system must switch from one function to the nex...

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