Dept. of Workforce Development: Transition Director Pechacek releases statement in response to Legislative Audit Bureau report
Department of Workforce Development (DWD) Transition Director Amy Pechacek released the following statement in response to the Legislative Audit Bureau’s report on Unemployment Insurance Call Centers: “DWD continues to work to overcome the unique challenges presented throughout the COVID-19 pandemic and is committed to continuous improvement to better serve Wisconsin residents. We appreciate the Legislative Audit Bureau’s review and recommendations provided through this audit, which will improve the transparency and oversight of UI operations both during and after this public health emergency. To date, the Unemployment Insurance (UI) Division has processed over 6 million claims and has paid out over