DWD partners with Google Cloud to tackle UI backlog

Department of Workforce Development logo
Department of Workforce Development logo

The state is partnering with Google Cloud to assist in Unemployment Insurance claims processing, allowing DWD to release payments faster.

The collaboration with Google Cloud, announced yesterday, will use predictive analytics based on historical data to shorten the time it takes to make decisions on UI claims. Another key feature of Google Cloud's service is descriptive data analytics, which categorizes claims based on different attributes.

As part of this collaboration, Google Cloud will also deliver a fraud detection and identification service scan, allowing DWD to more strategically wo...

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