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Dept. of Safety and Professional Services: Adds call volume and wait times to public reporting

Madison, Wis. – The Wisconsin Department of Safety and Professional Services (DSPS) announced the latest addition to its performance data dashboards today, a chart tracking call volume and wait times in the agency’s call center over time. 
The chart, which can be found on the agency’s Occupational Licensing: By the Numbers dashboards, utilizes a bar graph to track average ...

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