Dept. of Safety and Professional Services: Adds call volume and wait times to public reporting

Madison, Wis. – The Wisconsin Department of Safety and Professional Services (DSPS) announced the latest addition to its performance data dashboards today, a chart tracking call volume and wait times in the agency’s call center over time.  The chart, which can be found on the agency’s Occupational Licensing: By the Numbers dashboards, utilizes a bar graph to track average ...