Dane County Public Safety Communications: Dane County launches virtual assistant for non-emergency calls

DANE COUNTY – Dane County Public Safety Communications has launched a new virtual assistant to help manage calls to the county’s non-emergency line, allowing 911 telecommunicators to spend more time responding to urgent situations and providing lifesaving instructions. The Aurelian Virtual Assistant, known as AVA, answers calls to Dane County’s non-emergency line at 608-255-2345. It can assist cal...

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