A recent survey by Sentry Insurance in Stevens Point found healthcare leaders are placing greater expectations on their workers than other executives.
The insurance company yesterday released the results of its 2026 C-Suite Stress Index, conducted late last year by Wakefield Research, a Virginia-based market research firm. The survey tapped 1,250 executives across the country, including 111 who lead healthcare organizations.
Of that segment, 88% of respondents said they’re asking their workers to “work beyond current expectations,” authors wrote.
The survey found 63% of healthcare leaders are requesting employees either work longer hours or take fewer breaks, compared to 51% of executives in the broader surveyed group that includes other sectors.
At the same time, 54% of the healthcare leaders in the survey said they’re asking workers to take on tasks outside of their established roles. That’s compared to 44% across the total survey group.
Plus, 44% of the healthcare leaders said they’re “shortening training cycles” to speed up the onboarding process, the survey found. Sentry did not provide the comparable percentage for the full survey group.
Jean Feldman, director of managed care for the insurance company, says “these factors are especially startling” when considered altogether. Feldman notes healthcare employees generally are working until they’re older, taking on longer hours with fewer breaks.
“Many of them are being asked to perform tasks they’re unfamiliar with,” Feldman said in a statement on the findings. “At the same time, they’re seeing increased demand for their services — and their time — from an aging population.”
Meanwhile, the survey also found 63% of healthcare executives are concerned about the potential for greater risk of workplace injuries tied to greater demands on this workforce. Seventy-seven percent said they plan to boost worker safety investments this year.
The survey tapped executives with a minimum of 10 employees, including business owners, CEOs, chief financial officers and chief risk officers. It was conducted Dec. 4-16 with an online survey platform that invited participants to respond by email.
