MADISON – Today, the Wisconsin Department of Workforce Development (DWD) launched a complete update and redesign of the agency’s external website at dwd.wisconsin.gov. The updated website will make it easier for users to find the resources and support they need, support digital accessibility, and offer an overall improved user experience.
“As our workforce adapts to the ever-changing 21st century economy, it’s important that we’re keeping pace with technological advances and ensuring that our services are easy to find, easy to access, and responsive to the needs of workers, employers, and job seekers alike,” said DWD Secretary Amy Pechacek. “Our website is one of the primary ways that Wisconsinites first interact with the Department of Workforce Development. The new, redesigned site will make it easier for people to find what they need, so our team can help them along their career journeys.”
The webpages visited most often, including information on how to file for unemployment or file a labor standards or civil rights claim, will be featured prominently on the website homepage so users won’t need to search long for support. In addition to improved navigation, the website now features a modern design and offers improved compatibility for users on mobile devices to access services on the go.
The DWD Seamless Web Presence project was supported in part by funding from the American Rescue Plan Act (ARPA) – State and Local Fiscal Recovery Fund (SLFRF) awarded to DWD by Governor Tony Evers for internal projects intended to improve efficiency and service delivery across DWD’s programs. The project was completed in-house by DWD team members.
Other internal IT projects supported by ARPA-SLFRF grant funds include the development of DWD’s labor standards and civil rights case and research portals, and technology investments to establish mobile career labs and Job Labs in correctional facilities across Wisconsin in partnership with the Department of Corrections. Other IT modernization work continues through the end of the year.
Feedback on the redesigned website can be directed to webfeed@dwd.wisconsin.gov. Questions about the Seamless Web Presence project can be directed to communicationsoffice@dwd.